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How do I report issues to the Police if I’ve been defrauded?

At Kijiji, we do our best to keep our site clean and safe for all users, however, since we don’t vet people before they use the site, transactions are between the buying and selling party. When we get reports of illegal, fraudulent, or just downright creepy activity on the site, we do our best to remove the offenders from using Kijiji further, but we can’t bring justice or put offenders in jail that way. To ensure that justice is brought about, police have to be involved.

Whether you’ve been defrauded by someone or you think you’ve discovered stolen goods, we recommend that you always contact your local police to report the incident and get a reference number. If the police take the matter further, the investigating police officer will contact us. We’ll do all we can to provide the police with any information that assists their investigation.

Can’t Kijiji report the incident to police for me?

Unfortunately not – when police file a report, they need to list a victim, so they need to deal with you directly. We can’t provide the first person account of the facts of the case and a victim statement on your behalf. However, we are happy to help the police corroborate the facts and track down the others involved when it is in our power to do so.

What to do before you go to the police

If you did receive an item but things did not work out as planned, always try contacting the seller directly one more time to resolve your problem. If everyone went into the transaction with good intentions, you may be able to resolve the issue without outside assistance.

Is it a crime?

If you report your case to the police, they’ll decide if it should be investigated as a crime or civil dispute. If the police feel that your case doesn’t involve a criminal intent by the other party, it’s possible that they may advise you to take civil action to recover your losses. This will be handled by a small claims court. For this, you’ll need to know the name and address of the other party. A police officer will be able to help you with this process.

How do I make a police report?

The simplest way is to go to your local police station or call the local police operator on a non-emergency number. In most cases, your report can be taken by telephone and followed up later.

How should the police contact Kijiji?

The police should create a ticket with us under the topic “Report > Law Enforcement (Police Only)” and we will be in touch shortly thereafter.

What evidence do I need?

The police may need these from you:

  • Essential details such as the nature, date and time of the offence, and the name and contact details of the victim and suspect(s)
  • Any email exchanges between you and other person
  • If relevant, the ad reference number or a printed copy of the ad on Kijiji.

What to Look for When Buying Used Cars

Buying a used car can be a great way to save money, as long as you know what to look for. By following a few simple steps, you will be sure to find not just a great car, but a great value.

How to Buy a Used Car

Perform a Title Search

There are many companies from which you can obtain a vehicle’s title history, and it’s worth the small fee that they charge. Using the vehicle’s VIN number, you can see the full ownership history and find out whether or not it’s been involved in a serious accident. If the vehicle has ever had a ‘Salvage’ title, that means it was written-off by an insurance company as a complete loss, but then repaired. Naturally, it’s a good idea to avoid cars like these!

Perform a Vehicle Inspection
Exterior Inspection

  • Look for body panels that are shinier than others, as this may indicate a repair of previous body damage.
  • Look for rust beneath the doors, around the wheel wells (the body part around each tire), under the vehicle, in the floor, and around the suspension (the pistons or springs under the car on the inside side of the wheel, as well as the plates and bars that may be attached to them).
  • Look under the vehicle for leaks of oil or other fluids. Besides looking on the ground under the car, look around the bottom of the engine, the transmission (the large, long, triangular-shaped part shaped like a small, chubby rocket), rear axle, front axle, and transfer case (the large, bulbous part shaped like a round pyramid that’s attached to the front or rear axle on vehicles equipped with rear-wheel drive [RWD] or 4-wheel drive [4WD]).
  • Look at the tread wear on all four tires. Uneven tread wear can indicate suspension problems or alignment issues.

Inspect Under the Hood

Using a flashlight, look for oil leaks around the engine, frayed wires, and cracked / worn belts and hoses. Oil leaks sometimes look like wet or sticky accumulations of dirt.

  • Check the oil. If you notice a burnt smell, or see water, metal slivers, or chunky matter in the oil, don’t buy the vehicle.
  • Check the radiator when the engine is cold. Don’t buy the car if you see oil in the antifreeze or big chunks of rust.
  • With the engine running, check the automatic transmission fluid. Walk away from the sale if you notice a burnt smell or metal fragments.
  • Look for parts that have numbers or letters written with a paint pen, as this is how salvage yards mark their parts.

Interior Inspection

  • Look for water or flood damage by pulling back the carpet in the trunk and/or cargo area.
  • Test the operation of ALL the vehicle’s accessories.

Test Drive
Start the vehicle and let it idle up to operating temperature. If the engine is cold, it should ‘idle down’ (lower engine revolutions [RPMs]) after a few minutes. If it stumbles, skips, surges, or continues to idle at unusually high RPM’s, the vehicle could have engine problems.

Manual Transmission Check

  • Put the vehicle in gear and listen for a pronounced ‘clunk’ or ‘bang’, as this could indicate worn CV/universal joints.
  • Manual transmission vehicles should engage a gear fairly low in the clutch pedal travel. If it doesn’t engage until you’ve nearly released the clutch pedal, then it may need a new clutch.
  • Clutch engagement (when the clutch catches the gear) and shifter action should be smooth, and the vehicle should never ‘jump’ out of gear on its own.

Automatic Transmission check

  • The vehicle should upshift and downshift smoothly. If it seems to get stuck in a gear, stumble when automatically changing gears, or slip out of gear unexpectedly, there may be serious problems with the transmission.

Other Important Checks

  • Test the performance of the brakes.
  • Look for unusual noises, vibrations, and unusual engine behavior.
  • After the test drive, look for leaks and the smell of burning fluids.

If the vehicle passes all of these tests, then negotiate a deal and drive away in your new car!

The Best Things to Sell to Make Cash for the Holidays

Regardless of whether you celebrate Christmas, Hanukah, Kwanzaa, or something else entirely, gift giving holidays can get seriously expensive! There are plenty of ways to get creative with gifts, but what if all you want is some more cash in your pocket to check things off your shopping list? Well, we took a look at some of the most popular items on Kijiji in December (based on top searches from last year), and here are our top picks of things you might want to consider selling to make some money.

Country Wide

  • Snowblower. Doesn’t matter where you live, this is a popular item once the snow falls. If you have recently downsized, or just prefer shovelling the old fashioned way, now is a great time to sell a snowblower.
  • Snowmobile. If you have a snowmobile sitting unused, there are plenty who would love to take it off your hands before the holidays. Put your old ski-doo or polaris on Kijiji to simultaneously make someone else’s holiday season, as well as make some cash for your own!
  • Gaming systems. If you have a PS4, an Xbox 1, or even some vintage consoles collecting dust, December is the ideal time to advertise them.
  • Skis, snowboards, or other winter sports gear. If you don’t plan on using them this winter, make some cash by selling them to someone who will.
  • Lego and other timeless toys. Has your child outgrown or lost interest in them? Sell them now to make room for the new.
  • Jewellery and watches. Always popular gifts, so if you are thinking of unloading some, before the holidays is an ideal time.
  • Technology. Any item that would be a good gift and is current technology won’t last long at a good price leading up to the holidays. Consider ipods, headphones, tablets, phones, laptops, desktops, and any other electronics you aren’t using.
  • Musical instruments. These are often popular gifts for older children or teens. If you have entry level guitars or string instruments, woodwinds, or brass instruments which you have since upgraded, or some old instruments not getting the play they deserve, consider selling them now. Guitars are especially popular this time of year.

Regional: Maritimes

  • A wood burning stove. If you have an extra or an old one, sell it now, while they are being actively sought out.
  • Firewood. Have extra wood? December is a great time to sell.

Regional: Prairies

  • Ice fishing gear. If you haven’t put it to use in a while, sell now, don’t wait until summer!
  • Mukluks. Sell them while people are still looking for new cold weather gear!

From Calgary to Monaco: The Owen Hart Foundation Leads to The Award of a Lifetime

Landing your dream job isn’t always a walk in the park. It takes talent, determination, and above all – a little bit of luck to make the stars align. However, it also means that sometimes you need to put yourself out there for the world to see. Which is exactly what happened to this week’s Local Hero when he found himself with the gig of a lifetime that started with a Kijiji ad for photography and video services.

Last February, 18 year-old Calgarian Wes Beiko was just an ordinary young man looking for a job. Just having finished up high school at the time, Wes wanted to cut his teeth as a videographer and decided that to build up his skills and demo reel, he would need to get some real world experience in his craft. Wes is a firm believer that if you are passionate about something, you will work even harder to succeed; which is why he decided to step outside his comfort zone and post an ad on Kijiji to take this next step.

A few months later in June, Wes was contacted by a local production company putting together a biographical documentary. Eager to explore the medium, Wes agreed – quickly to learn is was none other than for hometown sports hero, and world champion wrestler Owen Hart, and his legacy as a foundation spearheaded by his wife, Dr. Martha Hart. As Wes recalls it, “my initial thoughts were ones of surrealism. The first day I walked up to Martha Hart’s house it was a moment of pure bliss, one of I finally made it, I finally found what I wanted to do with my life and this is an experience of a lifetime.”

Growing up, Hart was a household name to Wes. His father would tell him stories about the famous Harts and their early stampede wrestling which would inevitably lead to taking on the WWF. Marta, Owen’s widow and his children, Oje and Athlena, welcome Owen and his team with open arms. Then the work began to create a tribute to a man that inspired Canadians coast-to-coast that even a man from the prairies could make it in the big leagues.

Later in the summer as the film came to completion, Dr. Hart and James (Sinclair, the director) decided at the last moment that would attempt to submit the film for consideration in the film festival circuit. With TIFF and Tribeca long-past their dates, the next major contender was the International Film Festival in Monaco in December. While the team realized their independent film was up against many other Canadian heavyweights, some with much larger studios backing them – Wes and his team felt their story, Martha’s profound and inspiring story, could give them a shot.

This fall their hard work paid off, when they found out that The Owen Hart Foundation: A Look Back was chosen as one of 17 films to be screened– and was selected to open the festival last week in Monte Carlo.  Wes was overwhelmed with joy.

For a film that accentuates the work of a foundation whose role is to support those with limited resources tap their unlimited potential, it’s a to see something similar has happened to a young filmmaker with talent who just needed the right moment to find his star.

The hard work and dedication didn’t stop there. On December 5, the Owen Hart story took home four awards from the festival, including Best Short Documentary; Best Short Documentary Director; The Humanitarian Angel Film Awards; and for Wes, the Best Film Editing Short Documentary.

Wes (left) with Martha Hart and Calgary Mayor Naheed Nenshi.

Wes (left) with Martha Hart and Calgary Mayor Naheed Nenshi.

Wes took a chance by posting his ad, and now – less than a year later – is planning his next steps with the confidence he gained from this opportunity. With first award in pocket, Wes feels like he is truly living the dream and is excited for tackling his next film.

Congratulations and best of luck!

Know a Local Hero in your community? Submit their Local Hero story today!

How to Save Serious Money Over the Holiday Season

What is the best way to save serious money over the holiday shopping season? Easy – don’t buy into the idea that you need to spend serious money over the holidays.

Year after year, shoppers still experience some shock when they walk into a store in the fall and whole sections of the store have already been transformed with Hanukkah and Christmas displays.

All this reminds us that maybe it’s time to take back the power. Retailers keep churning out the same merchandise with just little tweaks knowing we as consumers are going to get caught up in the glitter and glitz and buy everything up. Spending your hard-earned money every single year on goods you don’t really need or already have isn’t just a burden on your wallet though- it has some major social and environmental consequences too.

Maybe this is the year to turn it all around and reduce your carbon footprint just a little while showing big corporations (as well as everyone around you) that you can’t be tricked that easily. The holidays can be just as enjoyable (if not more so) without having to line up outside of stores at 6am for Black Friday sales or being pushed and shoved in a stuffy, crowded mall desperately searching for a last minute gift.

Saving Money Over the Holiday Season
Have “The (Gifting) Talk”

Making the choice to not buy a brand new present for everyone in your family or all your friends can present some awkward scenarios. Specifically, what happens if you don’t buy anything for anyone and yet everyone buys something for you? As much as people say Christmas isn’t about the presents, chances are, someone is going to be a little bothered by this. To avoid any uncomfortable situations, just casually mention to the people you usually gift to that you’re going for an anti-consumption kind of holiday this year. Here’s where you can decide if you’re just not going to give any gifts at all, if you want to stick to buying thoughtful used items, or if you’re going to go the DIY gift route- either way, if this is the first holiday season you’re trying this out, just give everyone a heads up.

For parents, it can seem a little harsh to all of a sudden curtail or take the gifting aspect away from kids during the holiday season when all the other children are getting new toys, books, and clothes. To ease them into an anti-consumption way of life, tell the kids that starting this year, all the kids will get one new gift and the other presents will be homemade. Turn it into a challenge if it feels like there’s some resistance. Best handmade craft or present gets some special prize. The transition from the usual routine might seem a little odd at first but think of what a fantastic example you’re setting. One awkward holiday season is all it takes to send the message that you’re going to be doing things a little differently from now on.

Re-use, Re-gift, and Recycle

Don’t be afraid to re-use what still works! Put those glittery ornaments down. We know they look beautiful and shiny but you have a perfectly good set of ornaments at home already. You don’t need it. The same goes for brand new shiny wrapping paper, gift bags, cake trays, cookie tins, lawn ornaments, lights, etc. If you need them or your old ones are actually broken, then go for it- but if you feel yourself gravitating towards the new for the simple reason that they’re brand new, fight the urge. Another anti-consumption tip? Re-gift! That crystal dish you got last year that you never used? Go ahead and give it away. That blue wool scarf you never got around to wearing last winter? Pass it on! Re-gifting presents that you weren’t able to find a use for is not only eco-friendly and budget-friendly, it’s also pretty much a win-win for everyone. Even if the person you re-gift to can’t find a use for the item, they now have something they can use as a gift rather than having to purchase a new present. Last tip: Don’t underestimate the value of recycling. Buying something second-hand doesn’t have to be tacky or cheap if you find something that is sentimental and has meaning to the person you’re buying for. A quick search on Kijiji can reveal thousands of amazing gently used items whether you’re looking to buy a musical instrument for your child, a rare box-set of an old TV show, a vintage piece of furniture- the possibilities are endless. Purchasing a gift second-hand takes time and patience, but at the end of the day, it’s totally worth it when you think about the good you’re doing.

Pot-Luck Instead of DIY

The holidays can be a scary time for your waistline and even scarier for those brave souls who volunteer to host the many dinners that happen during this season. Even though some of us have this vision of serving an epic feast single-handedly and being dubbed the Martha Stewart among family and friends, the reality of this vision is that it takes a lot of time, money, and energy. Save yourself the stress and shopping by spreading out the duties. Pot-lucks are incredibly fun as long as it’s planned properly. Assign rather than let people choose what to bring – sounds kind of bossy, we know, but even if you just assign them a type of food, it’ll limit your chances of having 10 people show up with pies.