The Easter Bunny didn’t forget it’s friends at Kijiji this year 
For a little fun, we had a easter egg hunt in the office. Of course, things get a bit competitive when there is this much chocolate involved.
Happy Easter!
At Kijiji we work very hard to keep our site free of scams. However given the lengths internet scammers will go to it can be an uphill battle. At our headquarters in Toronto, we have a team of ad moderators – or ‘scam fighters’ as they are known around the office – who spend their time reviewing ads, identifying scam trends and keeping their finger on the pulse of the site to help Canadians buy, sell and trade safely.
We interviewed one of our scam fighters, Bogdan, for his take on this very important job.
Q: What is your role at Kijiji and how long have you been doing it?
A: I am supervisor with Kijiji ad moderation and quality team and I started battling scammers as customer service representative in 2008. Since joining Kijiji I found myself to be very interested in all the scam trends, evolution of scam tactics, velocity, providing further actions, analysis and suggestions for smart improvements and better filters on Kijiji
Q: What is the best part of your job?
A: Keeping Kijiji safe is a big responsibility that everyone takes very seriously. Outsmarting internet scammers and making sure users have a good experience is very rewarding.I have incredible support from my supervisors and I work to give that to my direct team as well.
Q: What is the worst part of your job?
A: There are no negative parts in my JOB or what I do. Each day brings new challenges and the necessity to stay alert and ready for quick decisions. The toughtest part is probably that with scam fighting there is no “black and white” without grey areas Sometimes it can be hard to tell what is a scam and what’s not.
Q; What does an average day look like for you?
A: Site safety and cleanliness is my first priority. A major part of is the day for me is looking for scams on Kijiji and working with our team to solve the problems they present. I also stay knowledgeable on new trends and pass the information to all other departments and customer service teams.
Q: How have scams on Kijiji evolved over your time here?
A: Without the risk of divulging crucial details in our work, I must say that with scammers we are engaged in a “tug of war” game. By studying scam stages and levels of complexity we have introduced better filters and resources.I must say, since I started we have done a lot to prevent scams on our site. Scammers will always try and find a new way to reach our users, but we do our best to stay one step ahead of them.
How can Kijiji users help keep the site scam free?
A: An informed community is a better one. We have multiple channels opened exclusively for this type of help. I encourage everyone to flag all suspicious ads through the “report ad link” located right above the “Poster contact Information” or using by contacting our Help Desk.
It’s hard to resist the puppies, cats and other animals that appear in the Kijiji Pets category. As with many other items, Kijiji is a great place to comparison shop and find the perfect item to suit your needs. However, pets are more of a commitment then a new sofa or car.
At any given time, Kijiji has thousands of pets ads. Many of these are posted by reliable breeders, shelters or owners looking to rehome loved pets. However some people who list pets for sale on Kijiji are not ethical breeders and you want to avoid those ones at all cost. Our customer service team does a great job of keeping the site clean, but it’s also up to you to ask the right questions about where the animals are coming from.
Our animal loving staff, and their furry friends (including Brody the Pomeranian, JD the Chihuahua and Tank the Shih Tzu) teamed up with Kijiji partner, the Ontario SPCA to share our tips for puchasing a pet from an ethical breeder on Kijiji.
You can review the Kijiji Pets Policies here and if you run into any suspicious posts or sellers you don’t trust please report them to the Kijiji Help Desk, or your local SPCA.
Big thanks to all the Kijiji staff and Agent Brad Dewer from the OSPCA and his dog Jersey, a visually impared Brussels Griffon for helping us make this video possible. Here are some cute behind the scenes shots from our day on set in Toronto
Last week, the Kijiji team attended Tangoo, a resto-cocktail hop out on the town in Vancouver, which handpicks restaurants and bars designed to create a unique experience for Vancouverites to socialize and indulge in a three-course meal across 3 separate venues in the city.
With a few clicks of the mouse, we were able to purchase tickets for the entire Kijiji team online and reserve our spots. After that, all we had to do is show up, eat and be ready to meet new friends – food & drinks payments, tax, and tips have all been taken care of ahead of time.
Our evening began at a one of the hippest lounges in Gastown, the Terracotta Modern Chinese Lounge & Bar, where we were immediately made to feel welcome by the Tangoo team and appetizers began circulating. The vibe was that of a big gathering with friends, not a first meeting with strangers.
An hour and a half later, we were ushered out of the lounge and into the Calabash Bistro, a restaurant specializing in Caribbean cuisine which also features local musicians almost every night. Live music from the downstairs lounge flooded the restaurant with sounds of the island and the food quickly arrived. The food was so amazing; it is still haunting our dreams. All agreed that the jerk chicken at Calabash was every bit as delicious as in Jamaica. To ramp up the fun, Tangoo team members busted out Jenga – despite some close calls, we’re proud to announce that our tower stood tall the entire evening.
Our last stop for the evening was at Clough Club in the Heart of Gastown, located in a beautiful 110 year old building, offering up an old fashioned selection of cocktails that complimented the atmosphere. If you want to enjoy seamlessly planned evening with some of the coolest people in Vancouver without doing any of the work yourself, then Tangoo is the perfect match for you. Tangoo is an event that really showcases the kind of magic that can happen when you bring great people and great food together in this incredible city.
For more information on Tangoo, check out their Facebook page & Vancity Buzz.
Get your tickets for Tangoo here.
It’s not too late to get ready for the superbowl! Our community manager, Shawn tells you how to watch in comfort
Shop for the perfect recliner, TV and even popcorn bowl for the Superbowl on Kijiji
© 2005 – 2013 Kijiji Blog.
Loading ...
Subscribe
Subscribe to New Posts