Posts in Trust & Safety

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How to Purchase a Used Baby Car Seat

Consider safety first when buying a used baby car seat Having a new baby can be expensive, even before the baby is born. You spend so much on clothing, diapers, toys, and other gear as you prepare for your little one’s arrival. Luckily, you can buy many of these items used from garage sales, thrift stores, friends with older children, and on websites like Kijiji. This is a smart way to save money. However, with some items, like car seats, there are things to keep in mind to ensure the gear is safe. Crash History When possible, ask about the history of the car seat. If it has ever been in a car crash or damaged in any way, it… read more

Recognizing Fraud

How to Recognize Fraud: Fake Buyers

It pays to be savvy about spotting fraud. From fake websites to fake buyers, there are plenty of opportunities to get hosed if you don’t have your wits about you. How can you tell when someone is trying to steal your money or personal information when all you are trying to do is sell some furniture (or sell your car, or house, etc.). The first step is very nondescript reply from a sketchy email address, or a text message if you provided a phone number with your ad. The email likely has a few numbers in it, and is at a less commonly used domain, or a domain you have never heard of. The initial reply is probably something like… read more

How do I report issues to the Police if I’ve been defrauded?

At Kijiji, we do our best to keep our site clean and safe for all users, however, since we don’t vet people before they use the site, transactions are between the buying and selling party. When we get reports of illegal, fraudulent, or just downright creepy activity on the site, we do our best to remove the offenders from using Kijiji further, but we can’t bring justice or put offenders in jail that way. To ensure that justice is brought about, police have to be involved. Whether you’ve been defrauded by someone or you think you’ve discovered stolen goods, we recommend that you always contact your local police to report the incident and get a reference number. If the police… read more

What is flagging? Why bother reporting ads?

“Flagging” is bringing an ad or reply to an ad to the attention of our customer service team. All ads on Kijiji have a link in the top right hand corner that enables you to “report ad”, which drops down to reveal the following options when reporting: Scam/Prohibited: intended for ads which are fraudulent or that violate Kijiji posting rules. Ads which are clearly fraud (for instance, an English Bulldog puppy for less than $200) would be an example of when this is an appropriate flag choice. It will be clear to the moderators as soon as they review that this is not a legitimate ad. Drug paraphernalia or weapons is another example of an appropriate time for this report,… read more

Can you spot a scam? 5 Tell-tale Signs

1. Refusing to meet in person Kijiji is set up for people to meet with locals to exchange goods and services. If someone does not want to meet in person, classified ads are not the right avenue to pursue buying and selling. If someone claims to be abroad, on an oil rig, a foreign missionary, a greenpeace worker in the arctic, etc., there is a very high likelihood it is a scam (not to say that those who actually hold these positions are scammers, but fruadsters regularly claim to have these professions because they provide a credible excuse not to meet up, or carry with them associations of good moral character, or both). The longer someone’s explanation for not being… read more